Frequently Asked Questions

Get answers to common questions about Domiciliary Services (House Call 62+ Yrs Old).

Call our studio or use the online booking form to schedule a house call. Please provide address, preferred time, and any mobility or health notes. We recommend booking 48 hours ahead when possible for best availability and care planning.

A modest travel fee may apply depending on distance and minimum service requirements. Exact charges are confirmed at booking. We strive for transparent pricing and will provide a full estimate before your appointment; insurance rarely covers grooming services.

Our team follows strict sanitation protocols, uses sterilized tools, and carries hand sanitizer and PPE. Stylists complete health screenings before visits and can follow any family or facility guidelines. We prioritize clean, safe grooming environments for every house call.

Yes — caregivers and family members are welcome and encouraged to attend. Their presence helps with communication, mobility assistance, and comfort. If needed, please notify us of space or facility rules in advance so we can coordinate timing and equipment placement.

We offer haircuts, beard trims, gentle shampoo and conditioning, light styling, and basic scalp care. Specialized services like senior-friendly haircuts and comfort-focused consultations are included; let us know mobility or sensory needs ahead of time for tailored service.

Clear a comfortable, well-lit seating area and ensure access to a nearby electrical outlet. Have any mobility aids handy and share medical or medication notes if relevant. Please confirm arrival time and any building access instructions before the stylist arrives.